The information we collect

When you place an order or register an account with us we collect the following information:

  • Your name
  • Your email address
  • Your billing and shipping information

How your information is used

Your information may be used in the following ways:

  • To process and ship your order
  • To personalise your shopping experience with us
  • To send you occasional marketing emails (all marketing emails contain a link to opt-out of future marketing emails)
  • To inform you of product recalls or safety concerns

Disclosing your information to third parties

We are aware that you may be concerned about the privacy and confidentiality of your personal information. We have taken many steps - from both technical and systems perspectives - to ensure that all of your information is well protected, however we also recommend that you do not disclose your loginID and password to anyone

We do not disclose your information to third parties except in the case of:

  • Sharing your shipping information with New Zealand Couriers for the purpose of shipping your order or following up on delivery problems

Using Social Features

We may offer functionality that allows you to create or log into your account using a third party service, such as Facebook or Google. If you choose to make use of a third party service for creating or logging into your account, or otherwise use any social media features we make available, we may access information about you via that third party. Information we receive may include your public profile information, such as your profile picture, gender, birthday, email address, phone number, profile ID and your name (if you have made that information available on your public profile).

Generally, you can restrict what information is made available via third party services like Facebook and Google by updating your privacy settings with the provider. We encourage you to review your privacy settings and the relevant provider’s privacy policy.

Change or delete my personal information?

You are able to view, change or delete personal account information held by BigNoise in the "My Account" area of our website. However, to change or delete personal information provided to us via a third party in connection with the use of social media functionality (such Facebook or Google logins), you will need to update your details or privacy settings with that provider.

You may also ask us for a copy of any personal information about you that we hold or to change or delete any personal information about you, by contacting us either at email address: contactus@bignoise.co.nz, telephone No: 06-8769661  or visit us at 501 Heretaunga street west hastings 4122

Protecting your information

We are aware that you may be concerned about the privacy and confidentiality of your personal information. We have taken many steps - from both technical and systems perspectives - to ensure that all of your information is well protected, however we also recommend that you do not disclose your loginID and password to anyone

Cookies

We use cookies to keep you logged in and to remember what you’ve added to your shopping cart or wish list.

Your consent

By using our website you consent to our privacy policy.

Changes to our privacy policy

We reserve the right to occasionally update our privacy policy. Any changes to our privacy policy will appear on this page.

Our privacy policy was last updated on 11 June 2022.

Contacting us

If you have any questions regarding our privacy policy please feel free to contact us.