We've upgraded our customer support system

Over the weekend we moved to a new email support and ticketing system.

Like many subscription-based services, the monthly cost increased over time—from around USD $50 per month to almost USD $500 per month. We decided it was time to move to a solution that gives us the same great features while keeping our ongoing costs under control.

Our team at **KiwiData.nz** deployed a new **open-source** ticketing platform that provides the same professional features at a fraction of the ongoing cost.

Every support request is tracked.

Our team can collaborate on tickets.

Nothing gets lost in busy inboxes.

Faster, more consistent customer support.

Don't worry—you'll still email us exactly the same way. The only change is that your requests are now handled more efficiently behind the scenes.

### Looking to save money in your own business?

If you're paying too much for web hosting, business email, WordPress hosting, cloud services, or expensive monthly software subscriptions,
Support ,our sister company **KiwiData.nz** can help.

We specialise in helping businesses streamline their IT, reduce costs, and move to reliable open-source and cloud solutions—without sacrificing features or support.

Get in touch with KiwiData.nz for a free, no-obligation review and see how much your business could save.

Thank you for your continued support!